Knights are a full service, residential lettings specialist with over 50 years of experience.
We all share a passion for delivering first class service and have a deep understanding of marketing, tenant screening, lettings legislation and everything that goes alongside creating long-lasting, trouble-free tenancies for our clients. For over a decade, we have helped our clients succeed as landlords by utilising our all-round letting know-how. Our obsession with doing things correctly combined with our attention to detail has led our operation to great success.
Awards & Recognition
Knights Timeline
Meet the Knights Team
Mark Halsey M.A.R.L.A
I began my career working for an independent property company in 1997 as a junior consultant and within ten years had worked my way up to become a Lettings and Sales Area Director. Over the years, I have been fortunate enough to build many good working relationships with corporate clients and relocation companies, which I still maintain today.
In my 24 years in the industry (yes I know I don’t look old enough!) I have run sales and lettings divisions and am equally comfortable in either environment, somewhat a rarity in the property industry.
In 2010, I had a vision that with hard work and dedication that I could build a better business model for Estate Agency based on honesty, transparency, partnership and trust, working intimately with our clients so that they could benefit from all of my expertise.
It’s been a great joy to see Knights grow over the years, I’m very passionate about what we do and I always will be. We offer competitive fee packages for landlords and guarantee the personal attention of the directors (myself and Ross) which ensures quality service and smooth communication plus a level of personal care and attention, which we believe is vital for today’s landlords.
On a personal level, my main passion is sport (especially football) and despite now being in my early forties I still regularly play at the weekend, as well as coaching children to play. I have a penchant for fine dining and wine and beer tastings.
I look forward to working with you.
Ross Gardner M.A.R.L.A
I began my property career in 2002 and over the years I’ve Let & Managed all types of property which has given me a wealth of experience and insight. I came onboard at Knights with my co-Director Mark, in 2012 and we haven’t looked back since. In this time our operation has seen explosive growth with glowing five stars reviews from happy clients along the way. We have developed a strong company identity and ethos and brought The Knights Landlord Mentorship to life, helping people buy and Let property for their and/or their children’s future.
I am a proud qualified member of ARLA Propertymark with a keen eye for detail and letting legislation. I regularly attended webinars and courses to improve my working knowledge and keep up to date with emerging case law, in the everchanging letting landscape this knowledge has been called upon more and more and has proved invaluable in protecting and supporting our clients.
I’m a dedicated husband and father and I spend my spare time with my wife Rhianna and our two children, Carmen and Alfred.
Phillipa Shoults M.A.R.L.A
I have been letting and managing property since 2013. I joined Mark & Ross here at Knights in January 2017 to help service the expanding client base and maintain Knights high standards. Having worked in the industry for 5 years it was genuinely eye-opening to come into an operation that takes a completely different and refreshing approach, that really sets us above the rest. All of our clients receive a personal, professional and honest service.
I am passionate about my career and will always go the extra mile to help and support my clients. I spend a lot of my personal time in the gym, walking my dog and enjoy spending time with friends and family.
Chloe Longhurst
I joined Ross, Mark, and Phillipa at Knights in early 2024, bringing with me experience in property management, particularly in managing property portfolios within the insolvency industry and overseeing asset management client portfolios. My background has equipped me with a deep understanding of the complexities involved in property management, allowing me to effectively navigate challenges for our clients.
At Knights, I have been able to leverage my strong relationship building and customer service skills, which I consider central to success in property management. In my role here, I have embraced the opportunity to further expand my expertise, learning all aspects of being a successful property manager—including maintenance coordination and legal compliance. My hands-on experience at Knights, combined with the mentorship of Mark and Ross, has significantly enhanced my skill set. I am about to complete my ARLA Propertymark qualifications, I look forward to applying this knowledge to help Knights maintain its high standards of service and deliver exceptional results for our clients.