Phillipa was very helpful with all aspects of the tenancy, right from the moment I rang her to confirm my wish to put down a deposit, up to the day of my moving into the property. She was an excellent liaison with the landlord when I had queries regarding what I was allowed to do to improve the garden, painting, etc. answering these queries very promptly. Phillipa was very patient with the endless questions I put to her and would promptly find out the answers to any which could not be answered on the spot. Very efficient and professional. Friendly personality. A very good asset to Knights Estate Agents.