COVID Secure Working Protocols.

From the Knights Directors

13th May 2020.

The government has amended the coronavirus (COVID-19) regulations to make clear that people who wish to move home, can do so. This guidance provides important public health information to ensure that moving home and key activities around this, such as viewing property, can happen safely. You can view the updated guidance here: https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak#advice-to-industry

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It is our intention to continue delivering the highest standards of service, education and guidance while adhering to strict social distancing and government guidelines.  As a company, we take our responsibility for the wellbeing of our team, our clients and the public very seriously.

Property professionals are at the frontline of the ‘return to the new normal’ and we have a clear duty to society and public health, to ensure that when we reopen, we have a plan in place for viewings, market appraisals, moving home and of course, maintaining safe working protocols in our premises. All our clients can rest assured knowing we have not simply rushed-out without thinking, we have read the guidelines, used common sense and established COVID Secure working protocols.

Therefore, before any in-person contact of any kind is agreed you must confirm that no party is showing symptoms or self-isolating, we will send you by email, our protocol for the specific meeting. The protocol issued will not be uniform and will vary from appointment type so, PLEASE read this carefully before attending. This protocol will outline exactly what will be happening during the appointment. As usual all meetings are subject to registration, video tour, qualification and criteria. It is not within our power to force you to wear PPE however, we strongly encourage you to do so, our team are equipped with PPE and will be wearing face coverings and disposable gloves on ALL appointments as well as sanitising their hands before and after every meeting.

We look forward to working with you.

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Control the Virus
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